Refund policy
Refund & Warranty Policy
Warranty Coverage
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Skeleton Frame: 12-month warranty against manufacturing defects
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Silicone Material: 6-month warranty against material defects
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Warranty does not cover normal wear and tear or misuse
Return & Exchange Conditions
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Items must be unused, in original condition, and in original packaging
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Returns must be requested within 7 days of delivery
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Customer is responsible for return shipping costs unless the item is defective
Repair Services
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Paid repair services are available for out-of-warranty items
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Contact our support team for repair quotes and instructions
Dispute Resolution
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We prioritize amicable resolution through direct communication
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Please contact us at [sales@icraver.com] before initiating chargebacks
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We reserve the right to request photo/video evidence for warranty claims