Refund policy

Refund & Warranty Policy

Warranty Coverage
  • Skeleton Frame: 12-month warranty against manufacturing defects
  • Silicone Material: 6-month warranty against material defects
  • Warranty does not cover normal wear and tear or misuse
Return & Exchange Conditions
  • Items must be unused, in original condition, and in original packaging
  • Returns must be requested within 7 days of delivery
  • Customer is responsible for return shipping costs unless the item is defective
Repair Services
  • Paid repair services are available for out-of-warranty items
  • Contact our support team for repair quotes and instructions
Dispute Resolution
  • We prioritize amicable resolution through direct communication
  • Please contact us at [sales@icraver.com] before initiating chargebacks
  • We reserve the right to request photo/video evidence for warranty claims